Every fee. Before you pay.
Trust businesses don't have surprise fees. Every booking shows the call-out fee, hourly rate, and TenTwo platform fee before payment. Membership is optional — never required.
What one booking costs.
- Call-out fee (dispatch)$25.00
- Hourly rate · 1 hr minimum$75.00
- TenTwo platform fee (10%)$10.00Covers dispatch, insurance backing, safety ops, incident review.
Cancel within 5 minutes: $0. Cancel after: call-out fee. Encounter Mode is never surge-priced.
- Call-out feeOne-time dispatch fee — waived for TenTwo+ members. From $25.
- Hourly rateAgent's posted rate, $65–$120/hour depending on credentials and city. 1-hour minimum after arrival.
- TenTwo platform fee10% of subtotal. Covers dispatch tech, insurance backing, 24/7 ops, and incident review. Shown as a distinct line on every booking.
- Nothing elseNo booking fee, no service fee, no processing fee added at checkout.
TenTwo+ membership
Waived call-out fees, ~15% off hourly, family seats, priority dispatch. Never required for any service, including Encounter Mode.
- Waived call-out fee (2×/mo)
- ~15% off hourly
- Priority dispatch
- Cancel anytime
- Everything in Personal
- 4 family seats · gift a seat
- Recurring escort scheduling
- Unlimited waived call-outs
- Everything in Family
- 12 seats · centralized billing
- Multi-agent coordination
- PO invoicing
Every pay-per-use receipt shows what TenTwo+ would have saved — no upgrade prompt, just the math.
Same agent. Same time. Locked-in rate.
For the trips you already make every week. Same-agent continuity when they're on duty; qualified backup otherwise. Purchasable à la carte, or included with TenTwo Family.
- Same agent when on duty
- Family gets arrival ping
- Skips call-out fee
- Pause anytime
- Body-cam recording
- Both-parents-notified option
- Time-stamped log for court
- Same agent when possible
- 1–3 min standby, then escort
- Same agent when on duty
- Skips call-out fee
- Cancel same-day free
One hour of protection, side by side.
Traditional agencies in Austin, TX quote a 4-hour minimum at $75/hr — so an hour of coverage isn't actually available. TenTwo starts at the call-out fee plus the first billable hour.
- No minimum-hour floor — after the first hour, billed in 15-min blocks
- Every fee shown before you pay
- No retainer, no monthly minimum
- Ongoing coverage often requires a $1,500+/mo retainer
- Booking usually needs 24–72 hours notice
- Cancellation inside the window forfeits the minimum