Every fee. Before you pay.

Trust businesses don't have surprise fees. Every booking shows the call-out fee, hourly rate, and TenTwo platform fee before payment. Membership is optional — never required.

Per-booking pricing

What one booking costs.

Example: 1-hour standby, Austin
  • Call-out fee (dispatch)$25.00
  • Hourly rate · 1 hr minimum$75.00
  • TenTwo platform fee (10%)$10.00
    Covers dispatch, insurance backing, safety ops, incident review.
  • Total shown before you pay$110.00

Cancel within 5 minutes: $0. Cancel after: call-out fee. Encounter Mode is never surge-priced.

  • Call-out fee
    One-time dispatch fee — waived for TenTwo+ members. From $25.
  • Hourly rate
    Agent's posted rate, $65–$120/hour depending on credentials and city. 1-hour minimum after arrival.
  • TenTwo platform fee
    10% of subtotal. Covers dispatch tech, insurance backing, 24/7 ops, and incident review. Shown as a distinct line on every booking.
  • Nothing else
    No booking fee, no service fee, no processing fee added at checkout.
Optional · Only if you use us often

TenTwo+ membership

Waived call-out fees, ~15% off hourly, family seats, priority dispatch. Never required for any service, including Encounter Mode.

Occasional users
TenTwo+
$19/mo
  • Waived call-out fee (2×/mo)
  • ~15% off hourly
  • Priority dispatch
  • Cancel anytime
Households
TenTwo Family
$49/mo
  • Everything in Personal
  • 4 family seats · gift a seat
  • Recurring escort scheduling
  • Unlimited waived call-outs
Teams & events
TenTwo Business
$99/mo
  • Everything in Family
  • 12 seats · centralized billing
  • Multi-agent coordination
  • PO invoicing

Every pay-per-use receipt shows what TenTwo+ would have saved — no upgrade prompt, just the math.

Recurring ritual bundles

Same agent. Same time. Locked-in rate.

For the trips you already make every week. Same-agent continuity when they're on duty; qualified backup otherwise. Purchasable à la carte, or included with TenTwo Family.

Per school day
School Route
Morning drop-off or afternoon pickup, same agent, same route.
$39/school day
  • Same agent when on duty
  • Family gets arrival ping
  • Skips call-out fee
  • Pause anytime
Per exchange
Custody Exchange
Neutral, body-cam-documented handoffs. Optional both-parents-notified mode.
$65/exchange
  • Body-cam recording
  • Both-parents-notified option
  • Time-stamped log for court
  • Same agent when possible
Per shift
Walk-to-Car
Late-shift walk from workplace or venue to parked vehicle.
$29/shift
  • 1–3 min standby, then escort
  • Same agent when on duty
  • Skips call-out fee
  • Cancel same-day free
vs. traditional private security

One hour of protection, side by side.

Traditional agencies in Austin, TX quote a 4-hour minimum at $75/hr — so an hour of coverage isn't actually available. TenTwo starts at the call-out fee plus the first billable hour.

TenTwo · pay only when you use us
$70
$25 call-out + $45 first hour
  • No minimum-hour floor — after the first hour, billed in 15-min blocks
  • Every fee shown before you pay
  • No retainer, no monthly minimum
Traditional agency (typical quote)
$300
$75/hr × 4-hour minimum
  • Ongoing coverage often requires a $1,500+/mo retainer
  • Booking usually needs 24–72 hours notice
  • Cancellation inside the window forfeits the minimum
You save ~$230 on the first hour, and you only pay when you actually need us.
Anchors editable by TenTwo operations in admin settings. Kept defensible — we verify local agency rates before publishing.